Shipping & Returns
From our hands to your home
Every piece is carefully packed and shipped from Thailand. We deliver nationwide and ship internationally via DHL and EMS.
Thai Domestic Shipping
CarrierKerry Express / J&T Express
Delivery time1 -- 2 business days nationwide
Free shippingFree on retail orders over ฿1,500
PaymentPromptPay QR, credit card, LINE Pay
WholesaleFor wholesale orders, free shipping on orders over ฿5,000. See our Trade page for details.
International Shipping
CarrierDHL Express / EMS (Thailand Post)
Ships fromThailand
Shipping ratesRates vary by destination and order size — contact us for an instant quote
Customs & dutiesBuyer is responsible for any customs duties or import taxes in the destination country
Get a quoteContact us via LINE or email for an exact shipping quote
Returns Policy
Return window14 days from delivery for defective or damaged items only
Return shippingBuyer pays return shipping costs
Natural variationColour, grain, and form variation is inherent to handmade wood. This is not a defect and is not grounds for return.
How to initiateContact us via LINE or email with photos of the issue. We will respond within 24 hours.
How We Pack
Every piece is packed by hand with care. We want it to arrive in the same condition it left our studio.
Bubble wrap inner layer
Acid-free tissue paper
Sturdy corrugated box
Branded sticker seal
Hand-written thank you card
Have a question about shipping? We usually reply within a few hours.